Urgent Care and Walk-in Clinic Reviews For Our Chapman Highway Location
AFC Urgent Care Provides 5 Star Doctor and Medical Service Ratings in Knoxville
Everyone from receptionist to Dr. Shepherd are very pleasant. Dr. Shepherd is great, he listens intetively and explains everything in... read more So we have visited AFC many times for anything from a common cold to the flu but until today never... read more Had a very good experience. The staff were very friendly & professional. My husband & son have both been there... read more Came in for one problem and found out several other issues. Definitely went above and beyond to help. Staff was... read more Very pleased again with the service I received here at AFC. Very polite and friendly from the time you walk... read more I was tested for covid here and I was negative thankfully. I am a very impatient person so I hate... read more Excellent courteous staff My son hurt his hand, we got there at 7:40pm,i didnt realize they closed @8pm. They were so so nice(I... read more AFC is fast, efficient and caring. This is what health care should be like. The doctor, nurse, and staff were all phenomenal. The doctor made my 5 year old daughter feel as ease.... read more I came in for a rapid Covid test 30 minutes before they closed and they took care of me fast... read more Have been unlucky and had to go see Dr for various reasons in short period of time. These people are... read more WONDERFUL EXPERIENCE! Checked in and filled out the psperwork ONLINE! arrived at 8:00, copied my id, paid my copay... read more very friendly staff along with quick service. So thankful you are close to where I live! Took care of me when I needed them. Professional and nice.
Everyone from receptionist to Dr. Shepherd are very pleasant. Dr. Shepherd is great, he listens intetively and explains everything in... read more
So we have visited AFC many times for anything from a common cold to the flu but until today never... read more
Had a very good experience. The staff were very friendly & professional. My husband & son have both been there... read more
Came in for one problem and found out several other issues. Definitely went above and beyond to help. Staff was... read more
Very pleased again with the service I received here at AFC. Very polite and friendly from the time you walk... read more
I was tested for covid here and I was negative thankfully. I am a very impatient person so I hate... read more
Excellent courteous staff
My son hurt his hand, we got there at 7:40pm,i didnt realize they closed @8pm. They were so so nice(I... read more
AFC is fast, efficient and caring. This is what health care should be like.
The doctor, nurse, and staff were all phenomenal. The doctor made my 5 year old daughter feel as ease.... read more
I came in for a rapid Covid test 30 minutes before they closed and they took care of me fast... read more
Have been unlucky and had to go see Dr for various reasons in short period of time. These people are... read more
WONDERFUL EXPERIENCE! Checked in and filled out the psperwork ONLINE! arrived at 8:00, copied my id, paid my copay... read more
very friendly staff along with quick service. So thankful you are close to where I live!
Took care of me when I needed them. Professional and nice.
“Monica and Dr. Smith were great couldn’t ask for better visit. greatly recommend the clinic to family and friends.” Tony K.
“We had a great visit AFC and would return as needed. All of the staff was welcoming and courteous. The medical staff took the time and effort to engage with my daughter so that she could talk with them regarding her symptoms. She experiences anxiety when it comes to medical visits. The staff was very gentle and friendly which helped ease her anxiousness and proved to be a positive experience for her.” Susan D.
“I was very impressed by the friendliness and the personal attention I received during both my visits. I had a longer wait during the second visit but the nurse checked on me multiple times to make sure I was ok. The doctors I saw both carefully explained my diagnosis and treatment plan. I was called 2x by a nurse familiar with my case after my final visit to make sure I was still ok. Great experience and I will definitely return next time I’m sick.” Catherine B.
“Monica was our nurse and she was so friendly and kind. We will definitely visit this location again if we have a need to do so.” Cheryl S.
“Great Staff and Doctor’s. I would Greatly Suggest anyone that needs to be seen quickly, to definitely use AFC Urgent Care. Everyone here is Amazing, Friendly, welcoming. I just can’t say enough!!” Dana J.
“Good Service and The doctor listen and acted professional.” Scott T.
“Went on my break in between shifts. Was quickly attended to. Everyone there was very nice Would recommend and go back.” Karen N.
“Probably one of the best facilities I have been to here in TN.” Lori T.
“I cracked my head open falling down the stairs. My husband drove me to AFC within 10 minutes. I was seen within 10 minutes of arriving. I was out of the clinic in less than 45 minutes after careful and professional treatment. A couple of days later I received a follow up call to check on my well being. Today I returned to have staples taken out. Again, efficient and expeditious. Friendly and caring. I hope I don’t have to use this clinic again anytime soon but if I have another mishap, I will certainly return to it. And recommend to others.” Diane H.
“Dr. Smith and Monica were so compassionate and helpful! Made a stressful situation more manageable. Thank you!” Vicki L.
“The staff was very friendly and made me feel extremely comfortable. Everything was clean and pleasant.” Angela R.
“The staff were wonderful, caring, and helpful. I have already recommended this Urgent Care facility to several friends of mine. My grandson was well taken care of and checked on with a follow-up phone call. I am very impressed with this Urgent Care facility and will not hesitate to use them again.” Deborah W.
“I am glad to have place I can go to and get treatment for medical needs that don’t have to make an appointment and wait two or three days to get in.” Gordon P.
“I was satisfied with the staff services, they showed empathy and care.” Lucy A.
“I highly recommend my visit to the clinic to all my family and friends. Dr. Smith, Monica are shining stars of what we in the clinic setting should aspire to be.” Tony K.
“Dr. Smith, (Best Doctor Ever!!!) HE went above and beyond!! Wish he could be my p/care doct or. And the staff is awesome!” Ronda F.
“Service was very much appreciated by my family.” Virginia M.
“I came with my husband for a sick visit. He was treated very well by the medical assistant and the provider was extremely nice and explained everything. We have been back a few times and love the atmosphere of the clinic and the amazing staff. Thank you!” James S.
“Best urgent care, thanks for making me feel better.” Cody P.
“I think the nurses name was Monica. She was wonderful! The X-ray tech was also great. The doctor was very detailed in testing and education. I am so glad that you opened.” Rachel K.
“Mo and Dr. Smith were both very professional and friendly and showed they cared. I will gladly recommend anyone to them.” Perry L.
“Barely had a wait. Everyone there seemed very caring (as I had a very upset toddler). They gave him stickers and lollipops and were very sweet with him. Highly recommend.” Keeley K.
“I was pleasantly surprised when I received a well fare check phone call, to see how I was feeling. I feel like I have found a place for my future unexpected medical needs! When the need arises, I will definitely be back. THANKS.” Michael L.
“All the staff were very helpful and friendly. The Dr. Michael Smith was professional, he took my concerns very serious. I will definitely use this facility in the future if needed.” Dana L.
“Our family of three was here multiple times last week! Dr. Smith and Dr. Fox were awesome! Nurse Mo is the bomb!! Tony at the front desk always nice, smiling, and helpful! I love this place!” Amanda F.
“I have no complaints or suggestions. Everyone from check-in to check-out was great. Loved Nurse “Mo” and Dr. Smith. Very knowledgeable and personable. They actually listened to you. That means a lot. I would definitely recommend. I know I will be back if the need arises.” Pamela C.
“I took my mother who is on oxygen, one hour before closing and everyone was friendly, courteous and very kind. Dr. Smith was amazing! I am so happy that AFC has come to Seymour/ South Knoxville.” Sandra L.
“We had a great experience. Keep up the good work.” Benjamin S.
“Thank you so much for your time and excellent care. As a busy parent, I really appreciate your clinic being open after hours.” D.S.
“I loved this new facility and will definitely go back myself as well as my friends and family.” Rachel K.
“Very impressed with the whole team. Professional, pleasant, prompt. Quickly addressed my needs and got me on the road to recovery.” Jennifer F.
“Outstanding experience at this facility. Super impressed with the staff.” Lisa E.
“The staff was considerate, friendly, knowledgeable……very nice atmosphere and manner. I thought the Dr. was excellent…..very impressive.” Kaye N.
“Very professional very nice wait was minimal in an out good experience.” Sherri L.
“The staff was extremely wonderful! Nurse Mo & Dr. Fox put you right at ease, they explained everything clearly and no unnecessary waiting.” Ashley B.
“This clinic was a wonderful alternative when you feel sick and cannot get to your PCP. Dr. Smith was very knowledgeable and I felt as though be listened to my concerns. The front and back office staff were awesome. It’s a very clean, bright and welcoming facility. I will definitely be back.” L. M.
“Everyone from Tony at the front desk to Layla in the back including Dr. Smith were all very sweet in dealing with my cranky two yr old.” Jocelyn C.
“The whole staff was very nice & friendly. Thanks for a great experience & I will visit again. I have already told all my friends & family about my experience & told them if they need to visit that is a great place.” Pamela D.
“Very pleased with how clean and bright the office and patient area was. A very warm and inviting environment, staff was pleasant to deal with as well.” Debbie C.
“Loved the physician and the attention paid to details of my injury. Would use this service again. Much better than my PCP experience.” Stephenie B.
“I absolutely LOVE this place!!! I had been suffering for three weeks. I had been to my PCP and the CVS Minute Clinic, and had been given the wrong diagnosis. The doctor I saw, set me on the road to recovery. I’m extremely grateful.” William G.
“I was very pleased with my visit and I couldn’t suggest anything for improvement. I was waiting on my doctors office to schedule a cat scan and I was hurting so bad and got tired of waiting that I went to the clinic and they scheduled a cat scan for me immediately. Thank you to the entire staff for caring for me.” Kathleen C.
“This is a beautiful facility with very professional people. I’ve recommended this facility to many people.” Sylvia P.
“Everyone was real nice and made my granddaughter feel at ease and explained everything to her.” Dorothy T.
“Everyone was very welcoming and inviting. My boss has recommend it to me and it is now my go-to for walk in appointments!” Sierra L.
“This was my first visit to this office. I was happy with how quickly I was seen and how the nurse and Dr. were caring and thorough. The front desk staff was also very kind and sensitive to wait times. I will definitely return to this location.” Jody G.
“You were all terrific! The office staff was courteous, kind and professional. The medical staff was outstanding and very smart! Even the x-ray technician knew her craft to a very impressive degree. I was very impressed with everyone. And the Doc was great too! One never really knows what to expect from a clinic whereby you don’t know anyone and have never been there before.” Kathleen P.
“Keep up the great work. Thanks” Maurice C.
“I was very pleased with the service I received. I drove from Jefferson City to be seen and was pleasantly surprised at how quick the check-in was, especially as a new patient, and the friendliness of the staff. I had previously been seen in Smyrna and Chattanooga so was familiar with AFC. I will definitely return, though not too soon.” Patrick R.
“The whole staff was warm and caring as well as professional. They treated me as if I were a part of their own family, with kindness and love. Thank you all for your help and care.” Cheryl B.
“Remarkable staff and great team work. The doctors are very polite. I have recommended people to go here!!” Tammy B.
“A welcoming staff was so appreciated. Thank you The experience was positive.” Beverly K.
“I am so thankful for your clinic seems like it is always a weekend when we need a doctor thanks.” Anna Tidmore
“I really liked the doctor. She was friendly, upbeat, trustworthy, and approachable.” Caroline L.
“I loved the doctor. He was so sweet and caring. He explained everything clearly and made sure I understood before I left.” Laura R.
7564 Chapman Highway
Knoxville, TN 37920-6684